All around management

Our managed services encompass the entire spectrum of your software landscape, from infrastructure management to application support. This holistic approach ensures seamless operations, reduced downtime, and enhanced security.

Optimization Strategies

Nexivo's managed services aren't just about maintaining the status quo; they are about continuous improvement. We analyze your systems, identify bottlenecks, and implement optimization strategies to enhance performance and efficiency.

Strategic Insights

Beyond day-to-day operations, we provide strategic insights based on our deep understanding of your systems and objectives. Our role helps you make informed decisions that contribute to your long-term success.

Security Fortification

Your data security is our top priority. We implement robust measures, conduct regular audits, and stay updated with the latest threats. This ensures your systems are well-protected against cyber risks, providing you peace of mind. Safeguarding your information is always our primary focus.

Scalability and Flexibility

Business landscapes evolve, and so should your solutions. Our managed services are designed to be scalable and flexible, adapting to your changing needs and ensuring that your technology aligns with your growth trajectory.

Proactive Monitoring

We employ advanced monitoring tools and methodologies to identify potential issues before they impact your operations. Our proactive approach minimizes disruptions and allows us to intervene swiftly and resolve emerging challenges.

Cost Efficiency

Managed services optimize your software expenditure. By outsourcing your management to Nexivo, you eliminate the need for in-house resources, reduce downtime, and control costs effectively.

Unlock focus on Strategic Growth

Nexivo's managed services empower you to shift your focus from routine tasks to strategic initiatives. With us as your dedicated partner, you can unlock new avenues of innovation and growth while we handle the complexities of technology management.

What our clients say

Arpan

Sales Operation Manger

CLR Facility Services Pvt Ltd

I am happy with the excellent support provided by the Nexivo team during the implementation process. The team has incredibly helpful and responsive, always available to address any queries. I am very satisfied with both the product and the level of support provided. Nexivo team values customer satisfaction and is committed to delivering good service.

Customer

Case Study

Industry

Sriniketh P

Creative Director

Dwelltales

It was great working with the Nexivo team. Right from our discovery calls to blueprinting and execution of the work, I must say the entire process was quite smooth and I enjoyed our collaboration thoroughly. The team is very knowledgeable and has helped me find solutions at all times. To understand our business needs and address those requirements in a technical manner within the constraints of the Zoho platform is commendable. I would like to thank the entire team including Sripanth, Swetha and Shashi. It was a pleasure working with them.

Sachin Pandey

Finance Manager

Pioneer Cargo Private Limited

Every team member was incredibly supportive and knowledgeable, offering easy solutions crucial for our software developmen

Nisha

HR manager

CloudFronts

Nexivo is flexible and has always provided us with support and prompt assistance when we've needed it.

Sreeram Sarma

Senior Manager- Operations

BZINGA Technologies

The engineers' profound expertise is truly commendable and plays a pivotal role in their impressive achievements. While their communication and updates are consistently prompt and seamless, there is room for improvement in project management. Nevertheless, their efforts keep us well-informed, aligned, and empowered.

Sandeep.V

Managaer

Blaze Automation

Working with the Nexivo team has been an exceptional experience. Their support is impressive, always responding promptly to address any issues. Their consistent availability and diligent follow-ups are particularly noteworthy. Kudos to the entire team, and a special thanks to Deepika Singh and Shaily for their unwavering support.

Customer

Case Study

Industry

Why Partner With Us?

Dedicated Customer Success

We don’t just fix problems—we work with you as a partner in your success. Our team ensures that your Zoho apps align with your strategic goals, helping you streamline operations, improve customer relationships, and drive overall growth.

Troubleshooting & Maintenance

We keep your Zoho system running smoothly by performing regular checks, resolving issues quickly, and optimizing performance. Our team ensures everything is functioning at its best, so you can rely on your system to support your business efficiently.

Comprehensive Support

We handle more than just your Zoho apps. Our support covers everything—ensuring your systems run smoothly, integrate seamlessly, and stay secure.

Tailored Support

Your business is unique, and so are your needs. We provide personalized support to ensure your Zoho solutions are perfectly aligned with your objectives.

Expert Guidance

Our team is always available to offer advice, making sure you're getting the most out of Zoho and helping you make informed decisions as your business grows.

Quick, Reliable Help

When unexpected issues arise, we’re here to resolve them promptly. Our team of experts is always ready to assist, ensuring that your Zoho system is up and running without delay. We understand how critical your business operations are, so we focus on minimizing disruptions, allowing you to concentrate on what matters most—growing and managing your business with confidence.

Discover the Advantages of Zoho Consulting

Strategic Guidance

Plan for future growth with scalable Zoho solutions, minimizing costly adjustments and aligning technology with evolving business goals.

Data Expertise

Ensure seamless data migration, avoiding errors, and establish reliable management practices for long-term accuracy and consistency.

Maximized ROI

Optimize implementation to reduce unnecessary costs, enhance system performance, and fully leverage Zoho’s capabilities for better returns.

Your Options, Simplified
Choose the Path to Success

Explore your options and see why partnering with Encaptechno is the smart choice for achieving success with ease.

OPTION 1

Struggle with Maintenance and Updates

Without ongoing support, keeping Zoho applications updated, optimized, and aligned with evolving business needs can be overwhelming and costly.

OPTION 2

Attempt to Manage IT and Business Strategy Together

Balancing technical management with core business operations stretches your resources thin, leading to inefficiencies and missed growth opportunities.

OPTION 3

Rely on Nexivo for End-to-End Management

Our managed services ensure your Zoho applications run smoothly, with proactive updates, system health checks, and enhancements that evolve with your business. Let us manage Zoho while you focus on strategic growth.

Support

Frequently asked questions

Everything you need to know about the product and billing.

What does a Zoho support plan include?

Our support plan includes troubleshooting, regular system maintenance, performance optimizations, security updates, and expert guidance to keep your Zoho platform operating efficiently. It also provides quick resolution for issues and access to resources that help maximize Zoho’s capabilities.

Why do I need a support plan if my Zoho system is already implemented?

A support plan helps maintain your system’s stability, performance, and security over time. It ensures that any emerging issues are quickly addressed, and your Zoho environment is optimized to adapt to changes in your business. Without ongoing support, your system may face downtime, inefficiencies, and missed opportunities for improvement.

How quickly can I expect issues to be resolved?

Our support plan prioritizes rapid response times, ensuring that issues are addressed quickly to minimize downtime. Response times may vary depending on the issue, but we’re committed to resolving any disruptions as efficiently as possible

Does the support plan include training for my team?

Yes, the plan can include user training sessions to help your team better understand and use Zoho’s features effectively. This support empowers your team to work more efficiently and makes the most of the Zoho platform.

How do I know if I need a support plan?

If your team relies heavily on Zoho for daily operations, a support plan is highly recommended. It reduces the burden on your internal resources, ensuring your system remains stable and optimized without requiring your team to troubleshoot technical issues.

What’s the process for reporting an issue under the support plan?

Reporting an issue is simple. You can contact our support team via email, phone, or a dedicated support portal, depending on your plan. Our team will prioritize and resolve the issue based on its impact and urgency.

Zoho Managed Services