All around management

Our managed services encompass the entire spectrum of your software landscape, from infrastructure management to application support. This holistic approach ensures seamless operations, reduced downtime, and enhanced security.

Optimization Strategies

Nexivo's managed services aren't just about maintaining the status quo; they are about continuous improvement. We analyze your systems, identify bottlenecks, and implement optimization strategies to enhance performance and efficiency.

Strategic Insights

Beyond day-to-day operations, we provide strategic insights based on our deep understanding of your systems and objectives. Our role helps you make informed decisions that contribute to your long-term success.

Security Fortification

Your data security is our top priority. We implement robust measures, conduct regular audits, and stay updated with the latest threats. This ensures your systems are well-protected against cyber risks, providing you peace of mind. Safeguarding your information is always our primary focus.

Scalability and Flexibility

Business landscapes evolve, and so should your solutions. Our managed services are designed to be scalable and flexible, adapting to your changing needs and ensuring that your technology aligns with your growth trajectory.

Proactive Monitoring

We employ advanced monitoring tools and methodologies to identify potential issues before they impact your operations. Our proactive approach minimizes disruptions and allows us to intervene swiftly and resolve emerging challenges.

Cost Efficiency

Managed services optimize your software expenditure. By outsourcing your management to Nexivo, you eliminate the need for in-house resources, reduce downtime, and control costs effectively.

Unlock focus on Strategic Growth

Nexivo's managed services empower you to shift your focus from routine tasks to strategic initiatives. With us as your dedicated partner, you can unlock new avenues of innovation and growth while we handle the complexities of technology management.

What our clients say

Kamini

Office Administration

RKB International Private Limited

Implementation Process: The overall process was smooth, and we appreciate how well your team coordinated with RKBI team. The project was managed effectively, and key milestones were met on time. Customization & Configuration: The customizations and configurations were well-aligned with our business requirements. We are satisfied with the customized solutions that were provided. Communication: Communication was clear and consistent throughout. We appreciated the regular updates and quick response provided by you to RKBI team. Training & Support: The training provided to our team was comprehensive, and we feel confident in using the Zoho CRM going forward. We also appreciate the ongoing support offered for post-implementation. Overall, we are pleased with the results of this project and look forward to start the second phase of the implementation. We sincerely appreciate your hard work and ongoing support. Thank you once again.

Naveen Chintha

HR Manager

Fission Labs

The response time is good and the offered services are affordable.

Manjusha D

Sr Executive-HRBP

Novulis Global Solutions Pvt Ltd

Manasa, Vijay Anand, and Vijay Reddy provided exceptional support, ensuring a smooth implementation process. Their proactive approach and availability were invaluable.

Customer

Case Study

Industry

Rohan

CEO

Lioncharge E-Mobility Private Limited

The implementation of the project was great. The team showcased professionalism and a proactive approach throughout. They were attentive to our requirements, responsive to queries, and delivered a solution that aligned perfectly with our expectations.

Customer

Case Study

Industry

Monika Mishra

Project Proposal

Iksula

It was really great to work with Nexivo team. From start Nexivo has helped us to define the vision & really liked the consulting approach of Nexivo. Post scope definition, team was flexible for any changes coming during the project as we understood the requirement well. Overall a great experience & thanks to Nexivo team for helping us realise our sales process transformation vision

Customer

Case Study

Industry

Mohit Rathore

Head Inside Sales

Vorro, Inc.

The journey of Zoho Implementation was quick and smooth with Nexivo. Happy with the services and support provided by Nexivo especially Shiva (Business Analyst) who was very helpful in implementing the same way that we want.

Why Partner With Us?

Dedicated Customer Success

We don’t just fix problems—we work with you as a partner in your success. Our team ensures that your Zoho apps align with your strategic goals, helping you streamline operations, improve customer relationships, and drive overall growth.

Troubleshooting & Maintenance

We keep your Zoho system running smoothly by performing regular checks, resolving issues quickly, and optimizing performance. Our team ensures everything is functioning at its best, so you can rely on your system to support your business efficiently.

Comprehensive Support

We handle more than just your Zoho apps. Our support covers everything—ensuring your systems run smoothly, integrate seamlessly, and stay secure.

Tailored Support

Your business is unique, and so are your needs. We provide personalized support to ensure your Zoho solutions are perfectly aligned with your objectives.

Expert Guidance

Our team is always available to offer advice, making sure you're getting the most out of Zoho and helping you make informed decisions as your business grows.

Quick, Reliable Help

When unexpected issues arise, we’re here to resolve them promptly. Our team of experts is always ready to assist, ensuring that your Zoho system is up and running without delay. We understand how critical your business operations are, so we focus on minimizing disruptions, allowing you to concentrate on what matters most—growing and managing your business with confidence.

Discover the Advantages of Zoho Consulting

Strategic Guidance

Plan for future growth with scalable Zoho solutions, minimizing costly adjustments and aligning technology with evolving business goals.

Data Expertise

Ensure seamless data migration, avoiding errors, and establish reliable management practices for long-term accuracy and consistency.

Maximized ROI

Optimize implementation to reduce unnecessary costs, enhance system performance, and fully leverage Zoho’s capabilities for better returns.

Your Options, Simplified
Choose the Path to Success

Explore your options and see why partnering with Encaptechno is the smart choice for achieving success with ease.

OPTION 1

Struggle with Maintenance and Updates

Without ongoing support, keeping Zoho applications updated, optimized, and aligned with evolving business needs can be overwhelming and costly.

OPTION 2

Attempt to Manage IT and Business Strategy Together

Balancing technical management with core business operations stretches your resources thin, leading to inefficiencies and missed growth opportunities.

OPTION 3

Rely on Nexivo for End-to-End Management

Our managed services ensure your Zoho applications run smoothly, with proactive updates, system health checks, and enhancements that evolve with your business. Let us manage Zoho while you focus on strategic growth.

Support

Frequently asked questions

Everything you need to know about the product and billing.

What does a Zoho support plan include?

Our support plan includes troubleshooting, regular system maintenance, performance optimizations, security updates, and expert guidance to keep your Zoho platform operating efficiently. It also provides quick resolution for issues and access to resources that help maximize Zoho’s capabilities.

Why do I need a support plan if my Zoho system is already implemented?

A support plan helps maintain your system’s stability, performance, and security over time. It ensures that any emerging issues are quickly addressed, and your Zoho environment is optimized to adapt to changes in your business. Without ongoing support, your system may face downtime, inefficiencies, and missed opportunities for improvement.

How quickly can I expect issues to be resolved?

Our support plan prioritizes rapid response times, ensuring that issues are addressed quickly to minimize downtime. Response times may vary depending on the issue, but we’re committed to resolving any disruptions as efficiently as possible

Does the support plan include training for my team?

Yes, the plan can include user training sessions to help your team better understand and use Zoho’s features effectively. This support empowers your team to work more efficiently and makes the most of the Zoho platform.

How do I know if I need a support plan?

If your team relies heavily on Zoho for daily operations, a support plan is highly recommended. It reduces the burden on your internal resources, ensuring your system remains stable and optimized without requiring your team to troubleshoot technical issues.

What’s the process for reporting an issue under the support plan?

Reporting an issue is simple. You can contact our support team via email, phone, or a dedicated support portal, depending on your plan. Our team will prioritize and resolve the issue based on its impact and urgency.

Zoho Managed Services

All around management

Optimization Strategies

Strategic Insights

Security Fortification

Scalability and Flexibility

Proactive Monitoring

Cost Efficiency

Unlock focus on Strategic Growth